Our Digital Adoption Solutions
Boost productivity and streamline workflows with our Digital Adoption solutions, leveraging our expertise as Certified WalkMe™ Partners.
Our holistic approach combines change management, tailored training, and advanced analytics to ensure smooth transitions, high user adoption rates, and improved productivity.
Digital Learning Partners specialises in making digital adoption effortless and intuitive.
As Certified WalkMe™ Partners, we simplify complex workflows and provide contextualised guidance to help users master their workflows efficiently.
Our holistic approach combines change management, project communications, tailored training, and advanced WalkMe™ analytics to ensure smooth transitions and high adoption rates.
Our Digital Adoption Services
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Our change management consulting services support the implementation of new or existing software for staff and customers. We provide comprehensive change management to realign roles and ways of working, strategic project communications to keep all stakeholders informed, and end-user training with workshops tailored to specific roles.
Additionally, we integrate WalkMe™ to drive adoption, offering just-in-time guidance, best practices, and resources to ensure high adoption rates and confident users.
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Our WalkMe™ Lifecycle Management service focuses on post-go-live support to build system capability over time.
We stay engaged after implementation, reviewing WalkMe™ advanced analytics to provide insights on user behaviour and blockers to adoption and mastery.
We also review support tickets and update content to reflect changes in systems, processes, and roles. This ensures maximum value from WalkMe™, driving strategic alignment and ensuring users are effectively utilising the system to achieve organisational goals.
These Services are also available for existing systems and applications.
“Veronica and her team worked on what was a very large general ledger system (Oracle Fusion) upgrade program covering 24 locations globally and around 1700 training participants at Macquarie Bank.
The primary role was to manage the circa 250+ training sessions for the 1700 global users. This involved working with the system integrators responsible for developing content, the change management team and the business learning teams.
They managed all these relationships and the workflow to produce high quality training materials and training sessions that were rated as meeting or exceeding expectation by 95% of participants.
They did this with positivity, resilience, and diligence in a challenging external and internal work environment.
The work ethic, willingness to take on feedback and flexibility to absorb course corrections ensured we delivered on this enormous scheduling and logistical undertaking with exemplary quality. Thank you for your contribution.”
Despite heavy investments in digital technology, WalkMe’s 2024 State of Digital Adoption report reveals a worrying disconnect with enterprises losing an alarming $1.14 million per week in diminished productivity.
Discover the benefits of a mature digital adoption mindset in overcoming software utilisation challenges and optimising workflow efficiencies.
Digital Learning Partners and WalkMe™ Webinar - Thursday 20 February 2025
Building on the success of our 2024 series, we are excited to announce the continuation of our Webinar Series in partnership with WalkMe™.
Join Digital Learning Partners and WalkMe™ for a 45-minute webinar to explore solutions for payroll manual errors, automation challenges, and compliance risks.
Learn how our combined expertise can streamline processes, reduce errors, and ensure compliance with evolving wage laws.
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